Privacy Policy

At Faisal Jewelry, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the information that you provide when you visit or make a purchase from our website. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or make a purchase from Faisal Jewelry, we may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details, which are necessary to process your orders and deliver your purchases.
  • Order Information: Information related to the products you purchase, including order history and preferences.
  • Device Information: We may collect details about the device you use to access our website, such as your IP address, browser type, and operating system, to improve user experience.
  • Cookies: Our website uses cookies to enhance your browsing experience. These cookies help us remember your preferences and recognize you on your return visits. You can choose to disable cookies in your browser settings, though some features of our website may not function properly without them.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, communicate with you about your purchase, and provide customer service.
  • Improvement of Services: To improve our website, products, and services by analyzing user behavior and feedback.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers related to Faisal Jewelry. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the emails.
  • Fraud Prevention: To protect our website and customers from fraudulent activities and ensure the security of your transactions.

3. Sharing of Information

Faisal Jewelry does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to maintain the confidentiality of your information.
  • Legal Obligations: We may disclose your personal information if required by law or in response to a valid request from public authorities.
  • Business Transfers: In the unlikely event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity as part of the transaction.

4. Data Security

We take reasonable precautions to ensure that your personal information is protected. We implement security measures such as encryption, firewalls, and secure payment gateways to safeguard your data from unauthorized access, misuse, or disclosure.

However, please note that no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

As a customer, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request the correction of any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to legal obligations that may require us to retain certain data.
  • Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions provided in the emails or by contacting us directly at info.faisaljewelry@gmail.com.

6. Cookies and Tracking Technologies

Faisal Jewelry uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These cookies help us understand how you interact with our website, enabling us to improve the user experience.

You can control and manage cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by Faisal Jewelry. We are not responsible for the privacy practices of these websites, and we encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to the Privacy Policy

Faisal Jewelry reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website after the modifications will constitute your acknowledgment and acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info.faisaljewelry@gmail.com

Phone: 03139374052