Terms and Conditions

Welcome to Faisal Jewelry! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, we assume you accept these terms and conditions. If you do not agree with all the terms, please refrain from using our website.

1. General Information

Faisal Jewelry operates in Pakistan and offers a wide range of jewelry products. The content provided on this website, including product descriptions, images, and pricing, is intended solely for informational purposes and is subject to change without notice.

2. Intellectual Property

All content on this website, including but not limited to images, product designs, and descriptions, is the intellectual property of Faisal Jewelry. Unauthorized reproduction, distribution, or use of any content without prior written consent is prohibited.

3. Product Information and Pricing

While we strive to ensure that all information, including prices and product details, is accurate and up-to-date, errors may occur. If a product is listed at an incorrect price due to typographical or technical errors, we reserve the right to cancel any orders placed for the product at the incorrect price.

4. Payment Terms

All orders must be paid for in full before shipping. We accept various payment methods, including bank transfers and online payments. Faisal Jewelry reserves the right to modify or update payment methods at any time. All prices listed on the website are in Pakistani Rupees (PKR).

5. Shipping and Delivery

We offer delivery services across Pakistan. Shipping times may vary based on your location and the availability of products. Faisal Jewelry is not responsible for delays in delivery due to factors outside our control, such as courier service delays or natural disasters. Customers will be notified of estimated shipping times during the checkout process.

6. Return and Refund Policy

We take pride in the quality of our jewelry. However, if you receive a defective or incorrect product, you may return it within 7 days of receipt for a refund or exchange. The product must be unused and in its original condition. Please note that we do not offer refunds for change of mind. Contact us at info.faisaljewelry@gmail.com or call 03139374052 to initiate a return.

7. Warranty

Faisal Jewelry offers a limited warranty on select products. The warranty covers manufacturing defects but does not cover damage due to misuse, wear and tear, or alterations. If you believe your product is defective, please contact us with your order details for assistance.

8. Privacy Policy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which can be viewed on a separate page. By using our website, you consent to the collection and use of your information as outlined in the Privacy Policy.

9. Limitation of Liability

Faisal Jewelry is not liable for any indirect, incidental, or consequential damages arising from the use of our website or purchase of our products. This includes, but is not limited to, loss of profits, data, or business interruption.

10. Governing Law

These terms and conditions are governed by the laws of Pakistan. Any disputes arising in connection with these terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Pakistan.

11. Amendments

Faisal Jewelry reserves the right to amend or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms regularly to ensure you are aware of any changes.

12. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

  • Phone: 03139374052
  • Email: info.faisaljewelry@gmail.com